Withdrawal Notice and Form

Effective date / Datum primene: 2026-09-24

1. Right of withdrawal

For covered consumer distance contracts, you have a statutory right to withdraw without giving a reason. Under the relevant Serbian, EU/EEA or UK regime, the ordinary period for services and digital content not supplied on a tangible medium is generally 14 days from contract formation. Mandatory exceptions, extensions for missing information and more favourable local rights remain applicable.

The specific purchase summary displays: To be completed after company registration.. The voluntary guarantee in the Refund Policy is calculated separately and may remain available after a particular statutory right has ended.

2. Giving notice

Notify Yevt Group, To be completed after company registration., email To be completed after company registration., by a clear statement of your decision to withdraw. The electronic function is available at To be completed after company registration.. This form is optional; other legally permitted unambiguous notices are accepted.

Send the notice before the period expires and retain proof of sending. A telephone call, account login or reason is not required. We acknowledge electronic requests without delay, including the notice and submission time. Purchase verification supports correct processing, not postponement of the date of timely withdrawal.

3. Effects of withdrawal

For valid statutory withdrawal, we repay the sums due without unnecessary delay and within the applicable statutory period. Under our policy, repayment is no later than 14 calendar days after receipt of notice unless the law requires sooner. We use the original payment method unless an expressly agreed, lawful alternative causes no additional cost. Cash repayment is not conditional on accepting a voucher.

The right to use the purchased paid content ends after termination. Statutory rights to retrieve your own content and protect your personal data remain. This notice is not a physical-goods return instruction; physical goods require separate rules if offered.

4. Immediate digital supply and services

We rely on an exception for commenced supply of paid digital content only with prior express consent, acknowledgement of the loss of the right and appropriate contract confirmation, where applicable law permits. Clicking a video or generally accepting terms does not replace required statements.

For a service begun at your express request during the period, any proportionate payment for actual performance or loss of the right after full performance requires the separate legal conditions to be satisfied. Recorded-video rules do not automatically apply to live teaching. The voluntary guarantee remains available under its own terms.

5. Model notice

To: Yevt Group, To be completed after company registration., To be completed after company registration.

I / We (*) notify you that I / We (*) withdraw from the contract for the following digital content / service (*):

Content / service name: ____________________ Contract / order date: ____________________ Order number or other evidence, if available: ____________________ Consumer’s name: ____________________ Consumer’s address: ____________________ Reply email: ____________________ Sending date: ____________________ Consumer’s signature, only for notices submitted on paper: ____________________

(*) Delete as appropriate. Missing optional information does not justify rejecting a clear notice where the purchase can otherwise be identified.

6. Downloading the form and assistance

The approved form and notice for the relevant market are available at: To be completed after company registration.. If the function fails, send notice by email or another permitted method. Failure of our function does not reduce other statutory means of preserving the deadline. A defect complaint does not have to be labelled “withdrawal”.