Regional Consumer Rights and Privacy Addendum

Effective date / Datum primene: 2026-09-24

1. Relationship to the main policies

This addendum explains selected rules where a particular legal regime applies. It does not limit protection to the countries listed or make every law universal. Scope depends on facts and applicable law, not solely on the domain, language or IP address.

The main policies remain subject to mandatory local additions. More favourable mandatory protection prevails. Providing Serbian and English translations does not exclude a right to information in a language required for a particular market.

2. Serbia

Covered purchases are subject to Serbian electronic-commerce and consumer rules, including pre-purchase information, appropriate contract confirmation, withdrawal and complaints. The voluntary guarantee does not replace those rights. Complaint receipt, response, resolution and out-of-court procedures are described in the Refund Policy.

For personal data under Serbian law, the relevant notices, legal bases, rights and transfer rules apply. Contact To be completed after company registration. about privacy. The competent authority is identified in the Privacy Policy.

3. European Union and European Economic Area

Where their consumer rules apply, purchasers retain mandatory information, statutory withdrawal, digital-delivery and remedy rights. Separate acceptance of the start of digital supply has only the consequences permitted by law and does not remove our voluntary guarantee.

We provide an electronic withdrawal function for covered contracts under the applicable national rules. Where GDPR covers processing, its rights and relevant transfer rules apply, together with representative and data protection officer requirements where their conditions are met. Contacts and actual mechanisms are disclosed in the Privacy Policy.

4. United Kingdom

Where the UK regime covers the contract, mandatory pre-contract information, retainable confirmation and relevant digital-content and service rights apply. A withdrawal exception does not apply merely because a programme is online.

Processing covered by UK rules follows that regime’s rights and transfer mechanisms. A reference to EU GDPR alone does not fully describe UK obligations. Any required representative and relevant supervisory authority are identified in the Privacy Policy.

5. United States, including California

The voluntary guarantee is our contractual benefit, not a claim that a general 14-day online cancellation right exists throughout the United States. Mandatory federal and state rules remain applicable. For recurring billing, we explain the terms before purchase, obtain appropriate acceptance and provide an easy way to stop future charges.

Where the CCPA, as amended, applies to the business and consumer, relevant rights may include knowledge and access, deletion, correction, opting out of sale or sharing, limiting certain sensitive-data use and protection against discrimination. Requests to know, delete or correct follow the relevant period, generally 45 calendar days with a permitted extension; sale/sharing opt-outs have separate rules and do not wait for that period.

Notice of actual categories, purposes, sources, recipients and relevant practices during the previous 12 months: To be completed after company registration.. Choices and GPC are handled where applicable. Other state rights and available appeals are addressed here: To be completed after company registration..

6. Canada

For covered commercial electronic messages, required consent, sender identification and unsubscribe rules apply. Sending from outside Canada does not, by itself, remove those duties. Applicable federal and provincial privacy, consumer, language and contract rules are assessed separately.

Additional notices for particular Canadian processing or provincial offers, where applicable: To be completed after company registration.. This messaging section is not presented as a substitute for all Canadian rules.

7. Australia

Where Australian Consumer Law covers a purchase, statutory guarantees and appropriate remedies cannot be excluded by this policy. The voluntary change-of-mind guarantee is an additional benefit, not a replacement for rights relating to problems with services or content.

Applicable Australian privacy duties and additional notices are addressed here: To be completed after company registration.. We do not assume that all Australian rules have the same scope as consumer protection.

8. Brazil

Where Brazil’s consumer regime applies, including the relevant withdrawal right for off-premises purchases, that regime determines the statutory period and consequences. Article 49 provides a seven-day period and immediate repayment of the relevant sums under its conditions; our longer voluntary guarantee must not delay legally required immediate repayment.

Where LGPD covers processing, its rights and conditions apply. For processing confirmation and access, the law distinguishes an immediate simplified response from a fuller response within the period under Article 19. This does not mean every Brazilian right has the same deadline. Additional localised notice: To be completed after company registration..

9. Other markets and additional rules

Not listing a country does not waive its mandatorily applicable rights. Some programmes may require an additional language, professional or education authorisation, or special terms. Those issues must be resolved for the specific offer; a general document notice does not replace a required authorisation.

Contact To be completed after company registration. about purchases and To be completed after company registration. about data. You do not have to resolve a conflict of laws yourself before requesting assistance. Where several regimes may be relevant, we assess the request without reducing mandatory protection.