Legal information · P10
Live Teaching and Mentoring Terms
Effective from: 24 Sept 2026, 11:48
Effective date / Datum primene: 2026-09-24
1. Service scope
These terms apply only when you purchase specifically described live teaching, a consultation or mentoring from Yevt Group. Before agreement, we identify the instructor, scope and purpose, number and length of sessions, format, included materials, between-session support and price. The specific agreed elements are: To be completed after company registration..
The service does not mean unlimited instructor availability. Professional qualifications or accreditation apply only to the extent expressly and verifiably stated in the offer.
2. Scheduling and access
The date, time zone, access link and required preparation are provided in advance. Available booking methods and rescheduling rules are: To be completed after company registration.. The time zone must also be clear in the booking confirmation; customers should not have to infer it from the website language.
Contact To be completed after company registration. for access problems. A problem with our delivery is not automatically treated as your non-attendance. If the instructor cannot provide the agreed session, we offer an appropriate alternative or the refund due, preserving statutory choice rights where applicable.
3. Withdrawal, cancellation and non-attendance
Statutory withdrawal from a distance contract differs from contractual rescheduling. If you request that a service starts during the withdrawal period, required statements are obtained separately. A proportionate charge for performance or loss of the right after full performance applies only if all legal conditions are satisfied.
Agreed cancellation, non-attendance and any fee rules are: To be completed after company registration.. A fee does not arise from a blank or unclear field; it must be lawful and clearly agreed before purchase. It must not circumvent statutory withdrawal or our failure to provide the service. The voluntary guarantee covers this service only where expressly stated in the offer.
4. Recording and privacy
Session recording, recording access, recipients and retention are governed as follows: To be completed after company registration.. Before recording starts, you receive the necessary notice and, where required, a separate choice or consent request. Attendance is not unlimited permission to use your image, voice or statement in public advertising.
Do not record or publish other participants without an appropriate basis. Group sharing should be limited to what you choose and what is necessary; general education is not conditional on publicly disclosing sensitive personal experiences.
5. Materials and responsibility
The material licence is governed by the Terms. Your original work does not become our property merely through participation. The promised service scope must be delivered; explaining that results depend on application does not remove that obligation.
6. Support and disputes
Send requests to To be completed after company registration.. The Refund Policy governs complaint handling, submission methods and available remedies. These special terms do not limit mandatory rights under laws applicable to your purchase.